HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.
FEATURES
Technical support design for IT
Global experience
Direct access to highly skilled remote support agents
Online case management tools
BENEFITS
Straight talk-IT to IT
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Priority Access Service
- Product Type
- Warranty
- Service Information
- Service Main Type
- Technical
- Service Description
- 9x5xNext Available Agent
- Provided Support
- Phone Support
- Remote Diagnosis
- Service Response Time
- Next Available Agent - Phone Support
- Service Duration
- 4 Year